Refund Policy for [Tèa Amo Café ]

At [Tèa Amo Café ], we strive to provide our customers with a delightful tea experience. However, we understand that sometimes things may not go as planned.

This Refund Policy outlines the situations under which we will offer a refund for food and beverage purchases made at our Cafe.

Refunds will be granted for:

• Incorrect Orders: If you receive an order that is different from what you placed, please notify our staff immediately. We will be happy to remake your order correctly or offer a full refund.
• Damaged or Spoiled Food/Beverages: If the food or beverage you receive is damaged or spoiled, please inform our staff right away. We will offer a full refund or a replacement item.

We will not be able to offer a refund for:

• Partially Consumed Food/Beverages: Due to health and safety regulations, we cannot offer refunds for partially consumed food or beverages.
• Change of Mind: If you decide you don’t like your order after you have received it, we unfortunately cannot offer a refund.

To request a refund:

• Please notify a staff member of the issue with your order as soon as possible.
• For incorrect or damaged orders, we may request to see the original receipt.
• Refunds will be issued to the original form of payment used for the purchase.

Thank you for your understanding.

Please note: You can add additional sections to this refund policy if applicable to your cafe, such as:

• Time Limit for Refunds: You can specify a timeframe within which customers must request a refund (e.g., within 30 minutes of purchase).
• Gift Card Refunds: You can outline your policy on gift card refunds (e.g., store credit only).

It’s important to have a clear and concise refund policy displayed at your cafe and on your website (if you have one).